Shipping policy

EU:
Prices include VAT. Cheap and fast shipping, no customs.

Outside the EU:
Customs rules and fees vary per country. In some countries customs officers will charge VAT or duties at the border.
The shipping company will usually take care of everything on your behalf or let you know if any customs payment or details are needed and arrange that with you.

The US does not have any VAT, but some states have a small local import duty added of between 0-5%.

Global shipping costs:
We use fast and renown, global couriers for delivery. Which one (FedEx, UPS, DHL, etc.) depends on your location.
Cost depends on how far you are from our Netherlands warehouse, calculated at checkout. To give you an idea:
The EU is around $25.
The UK around $40;
The US around $90;
That's for sending a harp across the world! We can keep these cost to a minimum because of the smart flat-pack design of the harp.

Hong Kong, Taiwan, China, Macau:

You can get your Harp-E from our local HK partner: www.harpchamber.com
or for info: cs@harpchamber.com

Anywhere else:
We can ship anywhere. If your country is not on the list of shipping options, just drop us a line! and we'll arrange via email.

Please note that we are not the shipping company nor customs officers ourselves. Customs can in some countries be whimsical or based on officers' mood of the day. This is beyond our control. But we will make sure we choose a renown shipping company for you and will be there to help if anything.