Plug & Play
Plug & Play Harp·E comes assembled, strung and regulated.
Play it straight out of the box!
Please note Plug & Play Harp·E is built to order, this will take a couple of weeks before we can ship it out to you. If you're in a rush then you could consider ordering the String & Go package (which we hold in stock) and string it yourself.
For left-handed players: If you need your Plug & Play assembled for left hand, just specify it in the comment box in the cart page, just before clicking to checkout.
NOTE: ALL BLACK HARP·E ARE CURRENTLY OUT OF STOCK. You can still place the order and reserve your harp at the current, old price. We are currently producing a next batch. You will pay the current price instead of the (increased) price for the next batch. However, you will have to wait for some time (around 6 weeks) before this is ready. Alternatively you can order a Natural Wood colour option, which is still in stock (at old price while stock lasts!)
This package includes:
- Harp·E with its stand, strings, electronics
- Carrying bag / backpack and the detacheable strap to play standing
- Battery for the electronic pre-amplifier
- Strap to wear the Harp·E
- Assembly and tuning tools
- Assembly and usage manuals (via QR)
(does not include external electronics like cable and effect pedals)
We ship cheaply across most of Europe (NL, BE, LU, DE, FR, IT, ES, PT, SE, DK, IE, AT, HU, RO, BG, HR, SI, SK, EE, LT, PL, GR).
For the EU all your local taxes are included in the price. You'll receive a tracking number once the order is dispatched and it'll arrive a few days after that.
Still somewhat aligned with the EU, the process as above with one addition: VAT will be deducted at checkout - so the price you pay will be 20% lower than displayed here. Once at UK customs, you will receive an email from the courier to pay the outstanding VAT balance plus a small admin charge (currently £5). Once paid, customs will release your package and it will arrive in the following days (you'll get updates & options).
The US does not have VAT, but in some cases, in some states, some import duty might be added. This would be a small percentage and the courier (usually this is FedEx) will arrange this for you with your local customs.
Rest of the World:
We do ship worldwide. If your country is not an option at checkout yet, no problem - please get in touch by email and we'll arrange that for you.
Generally the process is the same as US shipping outlined above, but the customs and tax regimes vary greatly per country. However, the shipping company will simply send you a payment link for any duty outstanding and arraneg everything on your behalf.
HOW LONG WILL IT TAKE?
It really depends on where you live and what package you order:
EU shipping is very fast, usually a matter of days for DIY.
Shipping outside the EU can at the moment take several weeks, because intercontinental shipping is still in a bit of a pickle - there are old backlogs and new staff shortages across shipping companies, carriers and customs clearance.
We beg you for a bit of patience until things settle. Your Harp·E will arrive!
DIY are stocked to ship immediately. Please note that Plug & Play and currently String & Go packages are built to order. We are a small team and they are in high demand, we currently have several weeks backlog before we can start building yours. But we are working around the clock and you will get your Harp·E!
All parts and shipments are checked for quality and completeness and should reach you in good condition. We will aim to make right any shortcomings you might spot on arrival and help with any questions you might have.
The aim of this project is to be able to provide affordable quality harps to as many people as possible. We do ask you therefore to take a lenient and collaborative approach to returns and customer service as they significantly drive up costs for us and will reduce our capacity to keep the price down for future generations harpists.
We cannot offer warranty on parts damaged during the DIY assembly process.
Plug & Play packages are currently built to order and it will take around 2 weeks before we can ship them. DIY packages are ready for immediate shipping.
The DIY package is great for customisations. Please note however we cannot provide warranty for parts damaged during the DIY assembly process at home. If you're not sure about your DIY skills, we'd recommend the String & Go package. A safer option at similar price.
NOTE: The finish is fairly rough and the wood texture is visible through the coating (Blue Dolphin 2K Oil), we like it that way, but you can add a high-gloss finish yourself.
|Strings||24 Premium Salvi/ Aquila Corde/ Sipario SilkGut strings|
|Range||Optimal learning range: 5C-2E (or depending on naming convention- lowest string is C3 if you call "middle C" C4, aka lowest string is 130.81 Hz)|
|Adjustable height||3 heights: 87, 101 and 107 cm|
|Carrying dimensions||Only 7 cm deep, 87 cm long by 48 cm wide
The stand fully packs inside the frame
|Weight||Harp: 3.6 kg / 7.8 lbs (same as lightweight guitar!)
Stand: 1.2 kg / 2.6 lbs
|Levers||All levers C5-2E (see Range), unique patented lever system, ultra durable.|
|Electronics||Fully native all-string pick-up and built-in pre-amp, standard 9V battery, included in package|
|Volume||±75 dB acoustically, unlimited volume electronically (yeah!)|
|Materials||High grade Beech Plywood with Stainless steel & aluminum fasteners.
No flimsy plastic stuff!