ABOUT HARP-E

Harp-E is redefining what the harp can be. It is the first portable, accessibly-priced electric harp with stage-quality sound. Based in the creative heart of East London, Harp-E is on a mission to bring string instruments into the 21st century.

Having established a global presence, we are now pushing the boundaries of musical innovation to create instruments that are portable, contemporary, and built for the next generation of performers.

ABOUT THE ROLE

This is an opportunity to be a core part of a team at the cutting edge of musical innovation. You will be a vital support engine for our London studio, bridging instrument craftsmanship and operational excellence.

As Harp Builder and Operations Assistant, you will be a "steady doer" and an adaptive learner, responsible for the physical creation of our instruments while supporting the systems that keep us moving globally. You will work alongside our highly skilled team, ensuring that every Harp-E leaving our studio meets our standards for quality and innovation.

This is a freelance-to-permanent role (flexible, around 3+ days per week) based in Dalston, London. Compensation: day rate £140-170, depending on experience.

YOU

• Are smart and handy: You are a fast, adaptive learner who is naturally organised and possesses the manual dexterity required for fine instrument building.

• You love music: You have a deep love for musical instruments. Ideally, you play a string instrument (extra points for harpists!) and understand the technical and emotional appeal of a 21st-century harp.

• Are a master of craft: You have an affinity for wood and coatings, and you are excited by the process of sanding, stringing, tuning, and finessing instruments to perfection.

• Like things organised: You can quickly pick up the skills needed for international shipping, production schedules, and studio management, keeping both physical and digital workflows tidy.

• Are a team player: You have the ability to work with and support a small, flexible crew, helping to maintain a positive and efficient studio environment.

• Have a "scale-up" mindset: You thrive in the dynamic environment of a growing global business and remain cool-headed as we build the next phase of our operations.

KEY RESPONSIBILITIES

• Hands-on Harp-E Production: Getting stuck into the studio production line—sanding, coating, assembly, stringing, tuning, regulating, and packaging instruments.

• Operations Support: Assisting with the planning, execution, and quality control of logistics, fulfillment, and stock management.

• Studio Maintenance: Helping to optimize our physical and digital workflows to ensure the studio runs like a well-tuned instrument.

• Logistics: Supporting the team in managing international shipping and ensuring our community receives the best possible service.

PERKS

• Prime location: Our studio is located in Dalston, the creative heart of London, just above the iconic Cafe OTO.

• Culture: We are a pet-friendly studio with an easy-going, supportive small team.

• Flexibility: We offer full flexibility regarding your working hours to suit your creative flow.

TO APPLY

Send your application to careers@harp-e.com with the subject line “[Your Name] / Harp Builder and Operations Assistant application” and:

• Tell us about yourself: Why does our mission resonate with you?

• Show us your work: Attach your CV and a link to your portfolio or LinkedIn profile.

• Musical background: Let us know about your relationship with music or string instruments.

We are committed to building a diverse team and strongly encourage applications from creators and makers of all backgrounds and identities.

ABOUT HARP-E

Harp-E is redefining what the harp can be. It  is the first portable, accessibly-priced electric harp with stage-quality sound. Based in the creative heart of East London, Harp-E is on a mission to bring string instruments into the 21st century. Having established a global presence, we are now pushing the boundaries of musical innovation to create instruments that are portable, contemporary, and built for the next generation of performers.

ABOUT THE ROLE

This is an exciting opportunity to be a core part of a team at the cutting edge of musical innovation. You will use your exceptional visual storytelling and strategic skills to elevate our digital presence on a global scale.

As Social Media & Marketing Manager, you will be the voice of Harp-E, responsible for communicating our vision across all channels. You’ll bridge the gap between high-level brand strategy and hands-on content creation, speaking the authentic language of a new generation of musicians.

This is a part-time freelance role (1-2 days per week to start with) ideally based in Dalston, London. Compensation: Day rate depending on experience.

YOU

• Are a musical storyteller: You have a deep understanding of musical instruments (ideally you play a string instrument, even better if you’re a harpist!) and understand the technical and emotional appeal of a 21st-century harp.

• Are a content native: You have a proven track record of producing high-quality short-form video (Reels/TikTok) that captures the energy of a new-gen instrument.

• Balance art with data: You are as comfortable in Meta Ads Manager and Shopify as you are behind a camera lens.

• Thrive on innovation: You are excited by the prospect of working with a smll team that is disrupting a traditional industry.

• Are an experienced communicator: You have 3+ years of experience in social media marketing and are ready to take ownership in a fast-moving environment.

• Value flexibility: You enjoy an easy-going team culture and the freedom of fully flexible working hours.

KEY RESPONSIBILITIES

• Global Brand Storytelling: Producing high-quality video and photo content that showcases the instrument.

• Social Media & Community Management: Acting as the brand guardian across Instagram, TikTok, and Facebook—overseeing scheduling, caption writing, and active global engagement.

• E-commerce & Web: Maintaining our Shopify storefront to ensure product listings are optimised and reflect our cutting-edge design.

• Paid Social & Performance: Creating and managing performance-driven ad campaigns (Meta/TikTok) and tracking key metrics to drive international growth.

• Campaign Strategy: Planning and executing launches for new releases, global events, and brand collaborations.

PERKS

• Prime location: Our studio is located in Dalston, the creative heart of London.

• Culture: We are a pet-friendly studio with an easy-going, supportive small team.

• Flexibility: We offer full flexibility regarding your working hours to suit your creative flow.

TO APPLY

Send your application to careers@harp-e.com with the subject line “[Your Name] / Social Media & Marketing Manager application” and:

• Tell us about yourself: Why does our mission resonate with you?

• Show us your work: Attach your CV and a link to your portfolio or social accounts you’ve managed.

• Musical background: Let us know about your relationship with music or string instruments.

We are committed to building a diverse team and strongly encourage applications from creators of all backgrounds and identities.